Affiliate Services

Affiliate Services

On initiation of the Affiliate relationship, ClearNeed provides the following systems and services:

  • All hardware required to capture and submit electronic criminal history requests to the RCMP
  • Training of personnel and system configuration to meet your individual business requirements
  • Guidance and direct assistance in achieving all the necessary certifications and accreditations

Once operational, ClearNeed provides:

  • Direct referral of clients from our telephone and internet inquiries
  • Acceptance of secure fingerprint submissions from anywhere in the world
  • Bulk payment of all RCMP related transactional fees
  • Electronic monthly billing service which clearly identifies transactions processed during the previous month
  • Remote support of client applications 24 hours per day 7 days per week

ClearNeed continues to support our Affiliates by:

  • Providing upgrades and updates free of charge
  • Providing replacement hardware as required
  • Providing additional systems to meet your growth needs
  • Extensive ongoing User Group needs assessments to determine future system and service requirements